Ongoing support, security patches, performance monitoring, and content updates — so your site never falls behind while you run your business.
CMS core, plugins, and dependencies kept current — vulnerabilities patched before they are exploited.
24/7 uptime checks with instant alerts and a real engineer who responds — not just an automated ping.
Monthly Core Web Vitals reviews and fixes to keep your site fast as content and traffic grow.
Text, images, team bios, pricing, blog posts — logged as a ticket, done within 24 business hours.
Daily automated backups with tested restore procedures — recovery from any incident takes minutes, not days.
Uptime, security scan results, changes made, and performance metrics in a plain-English monthly report.
We audit your site for security vulnerabilities, outdated dependencies, and performance issues.
Secure handover of hosting, CMS, and repo credentials via a shared password manager.
Updates, backups, scans, and performance checks run to a documented monthly schedule.
Ad-hoc changes submitted via email or Slack, tracked in our ticketing system, and completed within agreed SLAs.
Hours cover content updates, minor design tweaks, bug fixes, and small feature additions. Security patches are unlimited and not counted against hours.
WordPress, Webflow, Shopify, and custom-built platforms. We also maintain React / Next.js apps and mobile apps on retainers.
Our monitoring alerts us immediately. P1 incidents get a real engineer response within 15 minutes.
Yes — up to 50% of unused hours roll into the following month.
We ask for 3 months minimum so we have time to learn your site properly. After that, it is rolling monthly.
Free site audit — we'll identify security vulnerabilities, outdated dependencies, and performance issues at no cost.